Customer Service Representative
Don Fournier Service Center
Whitby Ontario
Salary: Neg Per Hour
Duties and Responsibilities
- Maintain
updated knowledge of relevant Service Ontario services in order to provide
adequate services to customers
- Promptly
respond to and resolve customer issues
- Process
health card, driver's license and vehicle transactions accurately by
following prescribed protocol
- Obtain
necessary information from customers to adequately and efficiently process
transactions
- Foster
and maintain relationships with customers to improve retention rate
Requirements and Qualifications
- Must
be available to work shifts between the hours of 9 a.m.-8 p.m. Monday
-Friday and 9 a.m. - 5 p.m. on Saturdays. Flexibility with your
availability is required within this time frame
- High
school diploma or equivalent
- Multilingual
candidates are encouraged to apply
- Strong
communication skills in English
- 2+
years of experience in a fast-paced customer service-related role
- Excellent
written and verbal communication skills with attention to detail
- Strong
keyboarding skills
- Ability
to foster and maintain working relationships
- Organizational
skills with the ability to manage numerous priorities in a busy office
environment
- Positive
and service-oriented attitude.
- Ability
to learn and thrive in a fast-paced and sometimes high-pressure
environment while maintaining a high level of customer service
- Intermediate
computer skills
- Willingness
to work as part of a team
- Efficient,
organized and a natural problem solver
- High
level of patience and ability to manage a variety of customer needs.
- Must be able to provide an acceptable Criminal Record & Judicial Matters Check (CRJMC) upon being hired
Job Overview
Posted Date: 28 Dec 2025
Location: Whitby Ontario
Salary: Neg Per Hour
Company Information
Don Fournier Service Center is a father daughter owned and operated business. Established in 1990. We work on all types of vehicles from motorcycles to classic cars and trucks as well as some heavy equipment.
Name: Don Fournier Service Center
Web: https://donfournierservicecenter.com