Senior Customer Service Representative
Ritchie Bros
Oshawa Ontario
Salary: Neg Per Hour
RESPONSIBILITIES
- Receive
consignor enquiries and ensure that they provide proper documentation to
sell their transportation items in our auctions.
- Gain
and apply knowledge in the processes of our business in order to best
support our customers.
- Ensure
that external customers have a positive experience doing business with
Ritchie Bros.
- Ensure
that requests from internal customers are acted upon timely and
accurately.
- Resolve
issues and track interactions relating to customer requests.
- Provide
information related to upcoming auctions and equipment.
- Proactively
reports areas of customer concerns.
- Perform
other various duties as required from time to time.
- E-Clerking
duties if required and as opportunities become available.
- Work
closely with Territory Managers.
- Ensure
confidentiality while dealing with contracts and consignors.
- Provide
proper documentation to buyers in order for them to register their
purchases from an RBA auction
- Flexible
and willing to perform other tasks as assigned
- This
is a contract, temporary position lasting around 9 months.
QUALIFICATIONS
- 1-3
years experience at a high-volume customer contact with additional,
transactional duties and responsibilities.
- Demonstrated
commitment to maintaining strict ethical standards - both on and off the
job
- Professional office work environment
Job Overview
Posted Date: 28 Dec 2025
Location: Oshawa Ontario
Salary: Neg Per Hour
Company Information
RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.
Name: Ritchie Bros
Web: https://www.rbauction.com