Dining Room | Culinary Services Manager
VIVA Retirement Communities
Pickering Ontario
Salary: Neg Per Hour
Key Responsibilities:
Oversee the management of the food services department
Work closely with the Executive Chef to deliver superior service to the Community Members
Ensure quality food delivery, dining and catering service, set up and clean up of dining rooms and presentation of all areas including the Pub
Role model and drive excellence in customer service throughout the Community
Assure the implementation and efficient delivery of our V!VAlicious/Dining Services program.
Establish and assure the timely, open, and effective communication of all food service Team Members with Community Members, family members and guests, assuring excellent customer satisfaction
Assist the Executive Chef in the development of and adheres to the food services budget, ensuring the delivery of excellent services and products while achieving the financial goals set for the Community
Responsibility of managing a licensed pub and associated activities
Plans, organizes, and supervises the activities of the food service department to provide high quality food service along with the Executive Chef.
Build, develop, and effectively manage all food service Team Members, optimizing individual and team performance through effective leadership, mentoring, and training.
Establish and monitor workflow, job routines, evaluate performance and production, and make changes as necessary to improve quality of service.
Coordinates and participates fully in food service activities and special events as required.
Establishes and oversees the scheduling of the food service team including the daily cleaning duties.
Determines what specific training and certification is required for food handling Team Members and ensures that it is executed consistently (e.g. Smart Serve, Food Handlers).
Create revenue generating programs, activities and events that add value to the Community Members experience.
Develop and maintain ongoing relationships with key suppliers.
Participate in and attend all in-service training and education programs as scheduled.
Other duties as assigned.
Qualifications:
3-5 years hands-on experience in food service management in a retirement residence, hotel, banquet facility and/or restaurant
3-5 years management experience in a similar environment
Graduate of a post-secondary institution in a culinary and/or food services program
Have Smart Serve accreditation
Strong written and verbal communication skills; comfortable interacting with community members
Strong computer skills for job-related functions including use of excel, word and various job-related software programs
Ability to implement regulations such as the Health and Safety Act and, Food Handlers program.
Ability to organize and manage multiple priorities.
Positive attitude, enthusiasm and energy with the ability to work as a team.
Demonstrated ability to lead and manage a large diverse group of Team Members.
Experience with and the ability to plan and manage a budget.
Ability to work flexible hours including evenings and weekends.
Able to bend, stretch, sit and stand for long periods and lift a maximum of 50 lbs.
Satisfactory Criminal Reference Check including the vulnerable sector.
Job Overview
Posted Date: 11 Jul 2025
Location: Pickering Ontario
Salary: Neg Per Hour
Company Information
VIVA Retirement Communities
Name: VIVA Retirement Communities
Web: https://vivalife.ca/