Customer Service Agent
Bouygues Construction
Oshawa Ontario
Salary: Neg Per Hour
Duties and responsibilities
- Maintain
updated knowledge of all company products and services to provide adequate
education to customers.
- Field
incoming phone calls, emails and respond to customers, record orders, and
provide routine information to customers to generate interest in new
products and connect customers with Regional Sales Manager when required.
- Performs
operating sequences to enter all incoming orders in to dispatch software.
- Assists
dispatch in checking if all products are available at the time of the
order by verification with load source.
- Complete
all US inter jurisdictional paperwork.
- Verification
of contract pricing across multiple platforms.
- Finalizing
of completed orders to begin the billing process.
- Collect
and record customer feedback and information and share with appropriate
departments.
- Uses
computer applications or other automated systems such as spreadsheets,
word processing, calendar, e-mail and database software in performing work
assignments.
- May
perform additional tasks, as required by the Operations Manager.
Required qualifications
- High
school diploma or equivalent work experience in Transportation, Logistics.
- 2+
years of experience in a customer service-related role.
- Excellent
written and verbal communication skills.
- Positive,
service-oriented attitude.
- Organizational
skills with the ability to manage numerous projects and priorities at
once.
- Ability
to thrive in a fast-paced and sometimes high-pressure environment.
- Good
computer skills using various software platforms and excellent phone
disposition.
- Willingness
to work independently or as part of a team.
- Ability
to foster and maintain relationships especially with truck drivers and
staff.
- Bulk liquid knowledge or experience would be an asset.
Job Overview
Posted Date: 21 Feb 2026
Location: Oshawa Ontario
Salary: Neg Per Hour
Company Information
Bouygues Construction is an international leader in construction and services. We work in construction, infrastructures and industry, with the aim of being an international name present in
Name: Bouygues Construction
Web: www.bouygues-construction.com