Customer Service Representative
Crown Pastries
Ajax Ontario
Salary: Neg Per Hour
Duties
- Respond
promptly to customer inquiries via phone, email, and chat.
- Provide
accurate information regarding products and services.
- Assist
customers with order processing, returns, and exchanges.
- Handle
customer complaints and resolve issues efficiently.
- Perform
data entry tasks to maintain accurate customer records.
- Identify
opportunities for upselling additional products or services.
- Collaborate
with team members to improve service delivery and customer satisfaction.
- Conduct
analysis of customer feedback to enhance service quality.
Skills
- Strong
customer service skills with a focus on providing excellent support.
- Proficient
in data entry with attention to detail.
- Bilingual
or multilingual abilities (English and Spanish preferred) to cater to
diverse customer needs.
- Excellent
communication skills, both verbal and written.
- Familiarity
with phone etiquette and professional communication standards.
- Sales
experience with an aptitude for upselling products or services.
- Strong analytical skills to assess customer needs and feedback effectively. Join us in delivering outstanding service that exceeds our customers' expectations!
Job Overview
Posted Date: 04 Feb 2026
Location: Ajax Ontario
Salary: Neg Per Hour
Company Information
our story begins in Aleppo, Syria, where generations of craftsmanship and passion for fine pastries were passed down within our family. Guided by the timeless artistry of our grandfather, we mastered the delicate balance between tradition and innovation a legacy that continues to inspire every creation we make.
Name: Crown Pastries
Web: https://crownpastries.com/