Student Services Coordinator
Computek College
Ajax Ontario
Salary: Neg Per Hour
DUTIES
- Provide
front-line, first-contact support and customer service to students and
applicants via telephone, email and in person
- Coordinate
or participate in student orientation programs in colleges or
universities.
- Provides
administrative and secretarial support for administrative and student
affairs activities.
- Provide
academic information to prospective students
- Help
students regarding career or vocational issues, career exploration and
planning, résumé preparation, job interview skills etc.
- Advise
and help students in crisis situations, provide counselling when necessary
to students with difficulties in attendance and grades.
- Support
the student CRM with an emphasis on retention, success, and student
experience such as class scheduling, etc.
- Arranging,
conducting, and tracking of Orientation and NACC Exam arrangements,
administering, monitoring, grade admission tests, and entrance exams
- Provide
explanations to students, resolve problems concerning their files and act
as a resource person for student policies and procedures.
- Provide
support in planning and managing graduation and/or other student events
and activities.
- Develop
and deliver holistic student programming rooted in theoretical framework
and evaluate for effectiveness in achieving strategic goals, including but
not limited to: Workshops, Peer programs, Transition programming,
including orientation/graduation, and Alumni programming.
- Ensure
compliance with regulatory requirements in the compilation of data in
preparation for reporting, analysis, and presentation.
- Maintain
breadth of knowledge required to engage in one-on-one advising of
students.
- Engage
with industry best practices in the field of student programming and
development.
- Enhance
the organization's reputation by accepting ownership for accomplishing new
and different requests and exploring opportunities to add value to job
accomplishments.
Qualifications, Requirements and Skills:
- 1
- 3 years related work experience planning, organizing, and leading
programs designed to support student engagement, student success and
customer service administration or similar position is preferred
- Bachelor’s
Degree and/or College Diploma in an administration discipline is an asset
- Advanced
knowledge of student development theories specializing in student
leadership, engagement, and success is an asset
- Courteous,
tactful, and effective communication with students, faculty and staff
- Strong
customer service skills
- Experience
in evaluating student success programs is desirable
- Computer
savvy. Knowledge of MS Office (especially Excel and Word)
- Good
organizational ,multitasking abilities, attention to detail
- Experience
drafting complex documents, reports and communications for a variety of
audiences is preferred
- Accurate
proofreading and cross-referencing skills
- Ability
to spot opportunities and refer them to appropriate parties
- Organizational awareness
Job Overview
Posted Date: 11 Jan 2026
Location: Ajax Ontario
Salary: Neg Per Hour
Company Information
Computek College is a private, career-focused college in Ontario, Canada, established in 1991, offering diploma and certificate programs in Healthcare, Business, and Technology, with campuses in Toronto, Markham, and Ajax, plus online/hybrid options, aiming to equip diverse learners with job-ready skills for the Canadian workforce through practical training and career support.
Name: Computek College
Web: https://computek.edu