Project Coordinator
Overhead door company of Peterborough
Peterborough Ontario
Salary: Neg Per Hour
Project scheduling & Coordination
Schedule installation jobs in coordination with sales, and technicians
Communicate job timelines, locations, and expectations to all involved parties
Adjust schedules due to delays (weather, parts, etc.) and proactively notify customers
Manage multiple ongoing projects and keep track of deadlines
Customer Communication
Serve as a main point of contact for customers during the project lifecycle
Provide updates on job status, delivery timelines, and technician arrival times
Address customer questions or concerns and escalate issues when needed
Ensure all customer-specific requirements or preferences are documented clearly
Materials & Inventory Tracking
Coordinate ordering and delivery of doors, openers, hardware, and accessories
Ensure all materials are available prior to scheduled installation
Track special orders and communicate with vendors for lead times or delays
Work with warehouse staff to stage materials per project
Documentation & Administration
Maintain accurate records for each job including quotes, work orders, and inspection checklists in project management software
Prepare project folders or digital job packets for installation crews
Track project milestones and update the project management software
Ensure warranty paperwork, photos, and final sign-offs are collected and filed
Team Coordination
Liaise between sales, installation, service techs, and office staff to ensure everyone is aligned
Participate in project kickoff and review meetings
Ensure technicians have the necessary information, tools, and access for each job site
Help resolve scheduling conflicts or incomplete job follow-ups
Qualifications:
2+ years in project coordination, customer service, or operations (construction or home services preferred)
Familiarity with garage door systems, hardware, and terminology (a plus)
Strong organizational and multitasking skills
Proficiency in scheduling, CRM, or project management tools
Excellent verbal and written communication
Ability to remain calm and professional under pressure
Attention to detail and multitasking abilities.
Typical Tools Used:
CRM or job management software (e.g., Housecall Pro, Jobber, ServiceTitan)
Microsoft Excel,Access,Word
PDF Editor
Inventory/order tracking platforms
Basic knowledge of garage door parts and models
Work Environment:
Office setting, in a small business environment Family owned and operated in newly renovated office/showroom building in a growing business with two divisions in house and with 8 full time office staff and 10 field vehicles. Work may involve extended hours during busy periods or tight deadlines.
Benefits:
Dental care
Extended health care
On-site parking
Vision care
Work Location: In person
Job Overview
Posted Date: 02 Oct 2025
Location: Peterborough Ontario
Salary: Neg Per Hour
Company Information
Overhead door company of Peterborough
Name: Overhead door company of Peterborough
Web: https://www.overheaddoorptbo.ca