Inside Sales Manager (Hybrid)
The Travel Corporation (Canada)
Ajax Ontario
Salary: Neg Per Hour
Key Responsibilities:
Team Leadership & Performance Management
Lead, coach, and inspire a team of Inside Sales Executives to consistently meet and exceed KPIs, including revenue, passenger growth, and agent activation metrics.
Conduct regular performance reviews, one-on-one coaching, and skills development sessions focused on consultative selling, advisor engagement, and conversion strategy.
Set weekly and monthly priorities, monitor progress against goals, and provide real-time feedback to drive results.
Sales Strategy & Execution Oversight
Translate business goals into clear sales strategies and execution plans for the inside sales team.
Ensure outreach activities are high-impact, data-informed, and aligned with TTC’s partner segmentation and brand priorities.
Establish and enforce cadence discipline (call/email/video) across teams to maximize partner engagement and conversion.
Pipeline Management & Reporting
Monitor team performance using Salesforce dashboards and KPI reporting tools; provide insights, coaching, and adjustments based on outcomes.
Ensure proactive management of advisor pipeline — from onboarding through activation to loyalty — using defined sales workflows.
Cross-Functional Collaboration
Collaborate with Marketing, National Accounts, Field Sales, and CRM teams to support campaigns, drive demand, and ensure advisor follow-up is executed with urgency and quality.
Act as a liaison between inside sales and other commercial teams to align strategy, share insights, and resolve barriers to partner growth.
Recruitment, Onboarding & Enablement
Support hiring, onboarding, and training of new Inside Sales Executives.
Ensure team members are equipped with brand knowledge, product expertise, sales tools, and up-to-date messaging to drive bookings.
Sales Culture & Continuous Improvement
Champion a high-performance, results-oriented culture that celebrates success and encourages innovation.
Identify process improvements, test new digital sales tactics, and continuously refine the inside sales model for scale and effectiveness.
Key Outcomes & KPIs:
Revenue and passenger growth across assigned partner segments
Increased conversion and productivity from new and underdeveloped accounts
Expanded share of wallet and brand loyalty among advisors
High team engagement and consistent performance-to-target
Experience & Qualifications:
5+ years of sales experience, with 2+ years managing inside sales, account development, or contact center teams
Proven ability to lead high-output teams in a KPI-driven environment
Travel industry or B2B2C sales experience preferred
Strong understanding of sales pipeline management, performance reporting, and digital engagement best practices
Skills & Competencies:
Strategic sales leadership with a hands-on management style
Coaching and development skills with a focus on commercial outcomes
Excellent communicator, motivator, and influencer
Data-driven decision maker with a bias for action and improvement
Technical Skills:
Salesforce proficiency required; comfort with dashboards, activity tracking, and campaign reporting
Experience with Microsoft Teams, CRM journeys, and project management tools (e.g., Monday.com) preferred
Travel Requirements:
Some travel required; may include occasional team meetings or trade events
Job Overview
Posted Date: 21 Jul 2025
Location: Ajax Ontario
Salary: Neg Per Hour
Company Information
The Travel Corporation (Canada)
Name: The Travel Corporation (Canada)
Web: https://ttc.com/