Volunteer Coordinator
William Osler Health System
Toronto Ontario
Salary: Neg Per Hour
Accountabilities:
Provide daily support to a dynamic volunteer resource team and facilitate the success of over 1,200 volunteers
Leverage a high degree of skill, confidentiality and expertise in planning and implementing appropriate skills that enable and support volunteers, staff, physicians, partner health care organizations and service providers to enhance service delivery, improve care outcomes and patient and family satisfaction
Data entry of daily schedules, LOA, sick time, vacation requests (for both volunteers and volunteer department staff) and payroll entry
Data entry of monthly reports
Handling all walk-in inquiries for prospective and existing volunteers
Follow-up inquiries
Assist with day to day activities, requests and reports
Assist with scheduling volunteer training sessions and conducting orientations
Assist with updating volunteer training materials as required
Assist with interview, onboarding and training processes as requested
Assist with designing, maintaining, and evaluating innovative volunteer services on an ongoing basis
Assist with planning and execution of recognition activities and events
Organize and filing volunteer applications and departmental reports
Provide leadership and professional role model for volunteers
Other duties as assigned
Qualifications
College diploma or related experience in volunteer, human resources related field required
Demonstrated skills in screening, and selection of appropriate volunteers to support the department needs
Accountability for performance and meeting the necessary recruitment targets of the department
Experience and expertise in communicating and working in a patient-centred organization
Ability to communicate effectively with a diverse workforce, patient population and community
Ability to work with highly confidential information
Demonstrated ability to be fair, objective and non-judgmental
Outstanding customer satisfaction and follow through skills
Highly resourceful, solution-oriented and excellent problem solving skills
Experience working in a unionized environment an asset
Ability to travel between sites as required
Demonstrated consistency in excellent attendance, punctuality and work record
Excellent computer and administrative skills including report writing and proficiency in Microsoft Office applications
Familiarity with local community agencies and resources would be an asset
Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration
Job Overview
Posted Date: 19 Jul 2025
Location: Toronto Ontario
Salary: Neg Per Hour
Company Information
William Osler Health System
Name: William Osler Health System
Web: https://oslerfoundation.org/