Member Services Representative - Part Time - Bowmanville
Clarington Centre Bowmanville Fitness LP
Bowmanville Ontario
Salary: Neg Per Hour
Essential Duties and Responsibilities
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Take prospective members on tours.
Sign up new members calculating rates and monthly payment amounts.
Assist the Club Manager in counting out the drawer as needed.
Facilitate needed updates to member’s accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Completing daily assigned within first hour of your shift.
Helping complete priority cleaning list each day.
Completing walk-around and bathroom checks periodically.
Helping complete any special cleaning projects as needed.
Other duties and responsibilities based on club needs.
Qualifications
Must be 18 years of age or older.
High School diploma/GED equivalent required.
Customer service background preferred.
Basic computer proficiency.
Punctuality and reliability are a must.
Ability to work independently as well as part of a team.
A positive, upbeat attitude and a passion for fitness and health!
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behaviour and language.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.
Job Overview
Posted Date: 21 Jun 2025
Location: Bowmanville Ontario
Salary: Neg Per Hour
Company Information
Clarington Centre Bowmanville Fitness LP
Name: Clarington Centre Bowmanville Fitness LP
Web: https://www.clarington.net/