Administrative Assistant
WD SWIM
Markham Ontario
Salary: Neg Per Hour
What You’ll Do
Customer Service
Greet parents and students with a friendly smile and welcoming attitude
Answer phone and in-person inquiries clearly and professionally
Assist with student check-ins, trial class bookings, and tours
Provide updates on programs, schedules, policies, and events
Process retail and refreshment sales using our POS system
Address concerns with patience, empathy, and a solution-focused mindset
Sales & Enrollment Support
Introduce prospective families to our swim programs
Follow up on leads to guide them through enrollment
Clearly explain levels, class times, and pricing options
Support account setup, billing, and scheduling adjustments
Help the team meet weekly and monthly registration goals
What We’re Looking For
College diploma or relevant work experience preferred
Excellent verbal and written communication skills
Friendly, professional, and dependable
Comfortable juggling tasks in a high-traffic setting
Motivated by sales and detail-oriented
Confident with computers and scheduling systems
Fluent in English (other languages are a bonus!)
Availability
Evening and weekend availability preferred
Both part-time and full-time roles available
Job Overview
Posted Date: 18 Jun 2025
Location: Markham Ontario
Salary: Neg Per Hour
Company Information
WD SWIM
Name: WD SWIM
Web: https://wdswimming.com/