Customer Service Representative
Delta Bingo and Gaming
Pickering Ontario
Salary: Neg Per Hour
DUTIES AND RESPONSIBILITIES:
Exemplify Delta Bingo’s Core Values: Community, Innovation & Leadership
Work co-operatively with charity members and co-workers.
Obtain and maintain an AGCO License.
Operate with cash float and paper inventory.
Balance cash float and paper inventory at the end of the shift.
Maneuver around the playing area selling bingo products.
Work from and operate a POS sales system.
Alert and ready to assist with running to for declared bingos.
Assist to ensure bingo callers are aware of declared bingos.
Assist to call back declared bingo in a clear, loud, and audible tone.
Assist in paying verified winner correct prize amount.
Assist in maintaining the playing area (tables, chairs, floors) by keeping the area clean and free of clutter.
Understand all of the Delta Bingo & Gaming programs and promotions.
Respond to customer inquiries regarding bingo programs, Red 7, promotions, and any other product or service offered at the Gaming Centre.
Assist to bundle paper and pocket slots.
Immediately refer customer concerns to the session manager.
Immediately report potential safety hazards to the session manager.
Undertake other tasks and housekeeping duties assigned by the supervisor.
Comply with Delta Bingo & Gaming dress code.
Behave in a professional manner (e.g. Refrain from the use of foul language).
Must be able to work scheduled shifts.
Demonstrate teamwork attitude through such things as willingness to cover shifts. Performs other job-related duties as assigned.
Qualifications
Courteous and approachable demeanor
Ability to work afternoons, evenings and weekends
Previous experience in hospitality or a gaming facility preferred.
Must be willing to obtain a license with the Alcohol and Gaming Commission of Ontario (AGCO) which includes a background check.
Benefits:
Company events
Dental care
Extended health care
On-site parking
Paid time off
Flexible language requirement:
French not required
Schedule:
Day shift
Evening shift
Weekends as needed
Application question(s):
Can you commit to working a variety of shifts including evenings and weekends?
Job Overview
Posted Date: 14 Jun 2025
Location: Pickering Ontario
Salary: Neg Per Hour
Company Information
Delta Bingo and Gaming
Name: Delta Bingo and Gaming
Web: https://deltabingo.com/