Scheduling Coordinator – Inside Sales
Lifestyle Home Products
Peterborough Ontario
Salary: Neg Per Hour
Key Responsibilities
Lead Assignment & Appointment Placement
- Assign
inbound and outbound leads to sales representatives using the team’s
routing system (“batting order”)
- Schedule
appointments into open time slots based on available capacity
- Adjust
or reassign appointments when openings occur to keep schedules optimized
Capacity Optimization
- Pull
appointments forward when earlier time slots become available
- Help
create same-day and next-day bookings when lead flow allows
- Backfill
cancelled appointments with qualified prospects
Cancellations & Rescheduling
- Work
to save cancelled appointments whenever possible
- Reschedule
cancellations quickly to reduce lost selling time
Lead Prioritization
- Prioritize
high-intent leads to minimize time-to-appointment
- Fast-track
PPC and other high-conversion lead sources over lower-intent channels
Appointment Confirmation
- Confirm
upcoming appointments to improve show rates
- Verify
key details such as appointment time, project scope, and required
decision-maker attendance
Quality Assurance
- Review
appointment notes for accuracy, completeness, and adherence to company
standards
- Flag
recurring issues or trends that may impact issue rates or sales
performance
Skills & Qualifications
- Strong
organizational and time-management skills
- Ability
to make quick, informed decisions in a fast-paced environment
- Clear
and professional communication skills (phone, SMS, CRM documentation)
- High
attention to detail and commitment to quality
- Some evenings and weekends may be required
Job Overview
Posted Date: 30 Jan 2026
Location: Peterborough Ontario
Salary: Neg Per Hour
Company Information
At Lifestyle Home Products, we are committed to ensuring that our products and services are accessible to all. If you would like to learn more about our accessibility policies or have any specific questions regarding accessibility features, please don’t hesitate to reach out to us via email at [email protected] Additionally, we understand that individual accessibility needs may vary, and we are here to assist you.
Name: Lifestyle Home Products
Web: www.lifestylesunrooms.com