Help Desk Consultant, Information Technology
Oak Valley Health
Markham Ontario
Salary: Neg Per Hour
What you bring to the role:
- Completion
of a recognized post-secondary computer-related program
- ITILv4
Foundation certification in-progress or completed required
- Minimum
2 years’ recent related experience supporting end user computing
- 1-2
years of healthcare related help desk experience preferred
- Recent
related experience with BYOD and mobile device support with smartphones
and tablets
- Working
knowledge of Microsoft 365, the latest Microsoft Office suites and
Operating Systems
- Previous
experience in a Helpdesk Call Centre, including logging into an ACD
system, answer calls and recording user requests in a ticket management
system?
- Experience
imaging, configuring and deploying new workstations, peripherals and
application software
- Experience
with MEDITECH is an asset
- Experience
with VDI technologies is an asset
- Proficient
in supporting and troubleshooting barcode, label and multifunction
printers
- Ability
to support and provide ongoing support to A/V conference rooms and events
- Proven
analytical and prioritization skills with attention to detail and
timelines
- Demonstrated
initiative and sound judgement with effective resourcing and
follow-through skills
- Excellent
interpersonal, communication and organizational skills with a
well-developed customer service focus
- Ability
to work effectively both independently and as a member of a team
- Must
be able to travel between sites – currently 3 locations (Markham, Uxbridge
and Toronto)
- Demonstrated
good attendance and performance records with the ability to maintain these
same standards
- Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required
Job Overview
Posted Date: 20 Jan 2026
Location: Markham Ontario
Salary: Neg Per Hour
Company Information
Oak Valley Health’s Markham Stouffville Hospital offers diagnostic and emergency services, and clinical programs in childbirth and children’s health, surgery, acute care medicine, cancer care, and mental health. The Stollery Family Centre for Childbirth & Children provides quality, patient-centred care for pregnant women, infants, and children up to age 18.
Name: Oak Valley Health
Web: www.oakvalleyhealth.ca