Team Assistant
Grandview Children s Centre
Ajax Ontario
Salary: Neg Per Hour
Responsibilities
- Reaching
out to families to schedule appointments across a variety of programs and
services.
- Providing
on-site support for staff and families as required.
- Reviewing
client charts for communication history and uploading client information
to the electronic health record.
- Communicating
with staff regarding appointments, schedules, and waitlists.
- Using
and exporting report data to support data entry and review of upcoming
requirements for programs and services.
- Arranging
subsequent contacts as requested, including reassessments,
intervention/therapy sessions, and workshops.
- Providing
support to clients, families, partners, staff, and specialty clinics
through liaison with the team.
- Providing
administrative support to the Welcome Centre for clients, families, and
visitors, including receiving and directing telephone calls and processing
cancellations from families, staff, and partners.
Qualifications
- College
diploma in a field related to Business Administration or a similar
discipline, such as Medical Office administration, or;
- 2
years of experience in a related setting.
- Familiar
with reporting and entering data and running reports according to
established procedures into the data bases, as appropriate (e.g., ISCIS-
Integrated Services for Children Information Systems
- Previous
work experience in healthcare with scheduling appointments and managing
multiple calendars for various disciplines.
- Client-centred
/ family-centred approach with strong active listening skills
- Ability
to multitask and navigate multiple computer programs at the same time
while speaking on the phone
- Communicate
with professionalism when faced with confrontational or sensitive
situations
- Ability
to deal with complex inquiries from clients / caregivers
- Strong
time management and multitasking skills
- Ability
to stay composed and organized in a fast-paced environment
- Extensive knowledge of the principles and practices of administrative services.
Job Overview
Posted Date: 14 Jan 2026
Location: Ajax Ontario
Salary: Neg Per Hour
Company Information
Pour lire cette page web en français, veuillez visiter la page deux. Grandview Kids – founded in 1953 – is an independently operated not-for-profit organization. We are the only Children’s Treatment Centre in Durham Region, providing specialized programs, outpatient clinical treatment and support to thousands of children and youth with physical, communication and developmental needs and their families.
Name: Grandview Children s Centre
Web: https://grandviewkids.ca