Technical support analyst - systems
Pineapple Bytes Inc
Markham Ontario
Salary: Neg Per Hour
Education
- College,
CEGEP or other non-university certificate or diploma from a program of 1
year to 2 years
- or
equivalent experience
Work setting
- Help
desk
Tasks
- Respond
to users experiencing difficulties with computer
- Consult
user guides, technical manuals and other documents to research and
implement solutions
- Provide
advice and training to users in response to identified difficulties
- Collect,
organize and maintain a problems and solutions log for use by other
technical support analysts
- Participate
in the redesign of applications and other software
- Provide
business systems, network and Internet support to users in response to
identified difficulties
- Set
up equipment for employee use, performing or ensuring proper installation
of cables, operating systems, or appropriate software
- Certificates,
licences, memberships, and courses
- Certified
Computing Professional (CCP)
- Computer
and technology knowledge
- Device
drivers
- Networking
hardware
- Internet
- Servers
- Desktop
applications
- Word
processing software
- Programming
software
- Database
software
- Programming
languages
- MS
Office
- MS
Windows
- SQL
- Spreadsheet
- Wireless
networks
Transportation/travel information
- Own
transportation
- Own
vehicle
- Willing
to travel
- Willing
to travel regularly
- Willing
to travel overnight
- Valid
driver's licence
Work conditions and physical capabilities
- Fast-paced
environment
- Work
under pressure
- Tight
deadlines
- Repetitive
tasks
- Handling
heavy loads
- Attention
to detail
- Sitting
- Combination
of sitting, standing, walking
- Standing
for extended periods
- Bending,
crouching, kneeling
Experience
- 1 year to less than 2 years
Job Overview
Posted Date: 28 Dec 2025
Location: Markham Ontario
Salary: Neg Per Hour
Company Information
Pineapple Bytes provides full sales, installation and service of ALOHA, the ultimate multi-functional restaurant POS solution and COUNTERPOINT, which includes robust point-of-sale, inventory management software, built-in customer loyalty, automated purchasing, and configurable reporting capabilities for a broad range of retail and store-front businesses. Pineapple Bytes is now Atlantic Canada’s only re-seller and service provider authorized by NCR ALOHA and is authorized to sell and service NCR COUNTERPOINT across Canada.
Name: Pineapple Bytes Inc
Web: http://www.pineapplebytes.ca