General Manager (Hospitality, Event Centre)
Carmen's Group
Hamilton Ontario
Salary: Neg Per Hour
YOUR OPPORTUNITIES
Lead the strategic direction and day-to-day operations of Carmen’s Event Centre
Drive revenue growth through new event markets and innovative sales strategies
Coach, mentor, and inspire a passionate team committed to excellence
Cultivate strong relationships with VIP clients, corporate partners, and vendors
Represent Carmen’s as a brand ambassador within the community and industry
Oversee budgets and ensure profitability across departments and events
Champion operational excellence, compliance, and exceptional guest experiences
Be hands-on during major events and high-impact revenue days
WHAT YOU BRING
A seasoned hospitality or events leader (5–10 years’ senior management experience)
Experienced in facility management and sales generation (2–3 years each)
Bachelor’s degree in Business, Hospitality, or related field
A collaborative, strategic thinker with strong business acumen
Energetic, resourceful, and resilient — a leader who leads by example
Exceptional communicator with a customer-first mindset
Flexible and willing to work evenings, weekends, and occasional travel
A strong sense of humour and a passion for people
WHY JOIN CARMEN’S
Award winning workplace: Great Place to Work® Certified (2022, 2023), Most Trusted Executive Teams (2023), Best Places to Work in Hospitality & Retail (2023), Best Places to Work in Canada (2024)
Group benefits & RRSP matching
Personal wellness plan
Annual incentive/bonus plan
Professional development & career growth opportunities
Worldwide hotel discounts
Company socials & strategic retreats
A vibrant, supportive, and passionate team culture
Job Overview
Posted Date: 20 Aug 2025
Location: Hamilton Ontario
Salary: Neg Per Hour
Company Information
Carmen's Group
Name: Carmen's Group
Web: https://carmensgroup.com/