Senior Customer Service Representative
OCS
Toronto Ontario
Salary: Neg Per Hour
Requirements:
- Completion
of Secondary School (Post-Secondary Education, in a related field or
equivalent experience is preferred)
- 4+
years of experience with Customer Service
- Experience
working with a dedicated client base in a contact center
- Experience
working in a dynamic contact center
- Intermediate
Microsoft Office skills
- Strong
Problem-Solving Skills
- Superior
Customer Relationship Skills
- Strong
project management and task management to enable successful completion of
concurrent priorities.
- Excellent
cross-functional collaboration skills to ensure a seamless customer on
boarding experience
- Advanced
proficiency in MS Office suite, particularly MS Excel
- Proactive
in your approach to process implementation and continuous improvement
- Solutions
oriented approach to resolving complex customer issues
- Strong
analytical skills and attention to detail
- Excellent oral and written communication skills
Job Overview
Posted Date: 20 Aug 2025
Location: Toronto Ontario
Salary: Neg Per Hour
Company Information
The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older. We operate the sole legal online store for recreational cannabis in Ontario and are the provincial wholesaler of cannabis for private retail stores.
Name: OCS
Web: www.ocs.ca