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Retail Store Management

Urban Planet

Responsibilities

Lead and manage the front-of-house team, including hosts, servers, and bartenders, ensuring high standards of service.
Oversee daily operations, including guest seating, reservations, and event coordination.
Train and mentor staff on service protocols, menu knowledge, and customer engagement techniques.
Handle guest inquiries, complaints, and feedback promptly and professionally to ensure satisfaction.
Collaborate with kitchen staff to ensure seamless communication between front-of-house and back-of-house operations.
Monitor inventory levels of supplies and equipment; place orders as needed to maintain operational efficiency.
Implement health and safety regulations to ensure compliance with local laws and company policies.
Create a positive work environment that encourages teamwork and employee engagement.

Skills

Strong leadership abilities with experience in managing a team in a hospitality setting.
Excellent communication skills, both verbal and written, with a focus on customer service.
Ability to multitask effectively in a busy environment while maintaining attention to detail.
Proficient in using point-of-sale systems and other restaurant management software.
Knowledge of food safety regulations and best practices in hospitality management.
Problem-solving skills with the ability to remain calm under pressure.
A passion for the hospitality industry with a commitment to providing outstanding guest experiences.

Additional pay:

Benefits:

Schedule:

Job Overview

Posted Date: 19 Jul 2025

Location: Peterborough Prince Edward Island

Salary: Neg Per Hour

Company Information

Urban Planet

Name: Urban Planet

Web: https://urban-planet.com/

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