Dispatcher/Operational Support
Crown Courier
Kitchener Ontario
Salary: Neg Per Hour
Duties
Manage and coordinate dispatch operations, ensuring timely and efficient delivery
Source and secure loads from customers, trusted partners and load boards
Accurately perform order entry and maintain shipment records in our delivery system
Communicate proactively with drivers, brokers, carriers, and customers regarding shipment status and requirements.
Troubleshoot issues and provide real-time solutions to ensure customer satisfaction
Update and maintain reports on drivers schedules and performance, ensuring timely and accurate records
Operational Support:
Cross-train as a Warehouse Clerk to provide support when needed.
Performance Reviews
Other tasks as required
Analyze shipment data to identify trends and improve operational efficiency.
Provide support in resolving any issues related to shipping or receiving.
Ensure compliance with supply chain regulations and company policies.
Experience
Previous experience in a dispatch or logistics role is preferred.
Strong data entry skills with attention to detail.
Excellent phone etiquette and communication abilities.
Ability to work in a fast-paced environment while managing multiple tasks effectively.
Knowledge of shipping and receiving processes within the supply chain is beneficial.
Benefits:
Dental care
Extended health care
On-site parking
Job Overview
Posted Date: 26 May 2025
Location: Kitchener Ontario
Salary: Neg Per Hour
Company Information
Crown Courier
Name: Crown Courier
Web: https://crowncourier.com/